Privacy Policy

Introduction

Welcome to https://citrus-perfumes.karachi-pakistan.com (referred to as ‘Citrus Perfumes’ or ‘we’). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and processing of personal information in alignment with various international privacy laws, including:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information in the private sector
General Data Protection Regulation (GDPR) of the European Union
Lei Geral de Proteção de Dados (LGPD) in Brazil
California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA)
Colorado’s Consumer Privacy Act (CPA)
Utah’s Consumer Sales Privacy Act (UCPA)
Connecticut’s Consumer Data Protection Act (CTDPA)
Virginia’s Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including but not limited to, our website, mobile applications, online services, and products offered through these platforms. It is important to be aware that this policy does not extend to third-party websites, apps, or services accessed through links on our site. These entities have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy guides our interactions when:

You use any of our applications or services as an authorized user.
You visit our websites linked to this policy.
You engage with us through communications like newsletters, emails, calls, or text messages/SMS.

Personal Data Collection

We collect diverse types of personal data to enhance your experience and improve our services:

Account Information: Details required for creating and managing your user account.
Payment Information: Securely stored data used for processing transactions.
Financial Information: This includes bank account details, payment history, and financial transaction records.
Purchase Information: Data related to products or services bought from us, including quantities, dates, and order numbers.
Mobile Device Identifiers: Unique identifiers associated with your mobile device.
Location Data: Information about your geographic location when you interact with our services.
Feedback: Your comments, reviews, and suggestions help us improve.
Social Media Information: Details shared when you connect or engage with us on social media platforms.
Product Information: Your preferences, interactions, and feedback regarding products.

We gather this data through direct user input, interactive features, and automated technologies designed to enhance your experience. Additionally, we may receive personal data from third parties who assist in our operations, always adhering to their respective privacy agreements.

Cookies

Cookies are small text files used to improve your browsing experience:

Strictly Necessary: These cookies enable basic functions and navigation on our site.
Preference: They remember your settings and preferences for a personalized experience.
Analytics: Used by analytics providers to track website usage, gather user behavior data, and enhance our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary or permitted by law:

Data required for fulfilling the purposes it was collected, such as processing orders or providing support.
Legal obligations require us to keep records for a specific period.
Upon completion of these purposes, we securely delete or anonymize your data.

Security Measures

We have implemented robust security measures to protect your personal information:

Employing encryption for secure data transmission and storage.
Engaging reputable third-party processors who adhere to strict privacy standards.
Regularly reviewing and updating our security protocols to mitigate risks.

Children’s Privacy

Citrus Perfumes does not intentionally collect or solicit personal information from children under the age of 18. Our services are designed for a mature audience, and we encourage parents to supervise their children’s online activities.

Your Rights

Depending on your location, you have various rights regarding your personal data:

Access: Retrieve and review your collected data.
Rectification: Correct any inaccurate or incomplete information.
Erasure (Right to be Forgotten): Request the deletion of your data.
Restriction: Limit our processing of your data under certain circumstances.
Portability: Receive your data in a structured, commonly used format.
Objection: Object to the processing of your data for specific purposes.
Non-Discrimination: Ensure no adverse decisions are made solely based on automated processing.

To exercise these rights or have data-related inquiries, please contact our dedicated privacy team via email at [email protected] or by mail at our registered address.

Changes to Policy

We reserve the right to update this Privacy Policy periodically, and any changes will be posted on our website. We encourage you to review this page regularly for the latest information.

Contact Information

For any questions, requests for unsubscribe, or data privacy inquiries, reach out to us:

Email: [email protected]
Address: [Our Physical Address]